Terms of service

Brass Anchor Collective — Terms of Service

1. About these terms

These Terms of Service apply to your use of brassanchorcollective.com and purchases from Brass Anchor Collective (“we,” “us,” or “our”). Please review these terms, our Shipping & Returns page, Refund Policy, and Privacy Policy before placing an order.

Our online store is hosted by Shopify, which provides the platform used to sell our products.

2. Product information

We sell vintage and antique rugs and other items described in our listings. Vintage and antique pieces may show wear, fading, irregularities, and other signs of age. Review the photographs, measurements, and condition information for the specific item before purchasing.

Colors may appear different depending on your screen and lighting. Descriptions of age and origin reflect the information available to us and are estimates unless expressly stated otherwise.

Please contact us before purchasing if you need additional photographs or information about a product.

3. Orders and payment

Please provide accurate contact, billing, and shipping information when ordering. Prices, available payment methods, and applicable taxes or shipping charges are shown at checkout.

Orders are subject to availability. If an item becomes unavailable or a material listing or pricing error affects your order, we will contact you. We will not charge a higher price without your agreement. If we cannot fulfill an order and cancel it, we will refund any payment collected for the canceled items.

We may decline orders involving suspected fraud or unauthorized payment.

4. Shipping

Shipping within the United States is included unless otherwise stated. Our current Shipping & Returns page states that orders usually ship within 1–2 days, unless otherwise indicated. Shipment timing is separate from carrier delivery time.

Please review the shipping information shown for your order. If we cannot ship within the promised timeframe, we will notify you.

For additional details, visit:
https://brassanchorcollective.com/pages/shipping-returns

5. Returns and refunds

All sales are final. Please review the item’s measurements, photographs, and description carefully before purchasing.

Refund Policy:
https://brassanchorcollective.com/policies/refund-policy

6. Use of our website

You may use this website for lawful browsing and shopping. You must not attempt to gain unauthorized access, introduce malicious software, interfere with the website’s operation, or submit false or fraudulent information.

Website photographs, text, branding, and other original content belong to Brass Anchor Collective or their respective rights holders. Commercial reproduction requires permission unless otherwise permitted by law.

7. Privacy and third-party services

Our Privacy Policy explains how we handle personal information:
https://brassanchorcollective.com/policies/privacy-policy

Our website may link to third-party websites or offer third-party payment services. Those providers have their own terms and privacy policies, which you should review when using their services.

8. Your legal rights

Nothing in these terms excludes or limits consumer rights, warranties, remedies, or liability that cannot lawfully be excluded or limited.

9. Changes to these terms

We may update these terms by posting a revised version on our website. Updates apply prospectively and do not retroactively change the terms of an order already placed unless you agree or applicable law requires it.

10. Contact

For questions about these terms or an order, contact:

Brass Anchor Collective
brassanchorcollective@gmail.com
https://brassanchorcollective.com