FAQ

Do you offer returns?

Please see the "Returns" tab at the bottom of our website.

How do I clean my vintage/antique rug?

All Brass Anchor Collective rugs have been professionally cleaned before arriving to your home. For minor stains, use a damp cloth and blot the stain.  For major stains, please take to a professional cleaner.  Please never use a rug cleaner on your vintage/antique rug. Vacuum on low setting. 

Do you have a trade program?

We do! Please see the "Trade Program" tab, and fill out the form.

What if I have other questions?

Please email us at info@brassanchorcollective.com, and we will respond in a timely manner.